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MSC Thailand moves towards 100% electronic delivery orders

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Herons Logistics

BANGKOK : Kale Logistics Solutions has announced that customers have already seen significant time- and cost-saving benefits since its TIFFA EDI’s CODEX Electronic Delivery Order (e-DO) Service went live with Mediterranean Shipping Company Thailand in February.

“The benefit we derive from the CODEX e-DO is that we can reduce traffic at our counters because customers no longer need to obtain a paper document to exchange or receive goods,” said Rungruedee Kurutuch, Deputy Managing Director of MSC Thailand.

He added, “Customers can save time and cost for delivering physical DO copies to their offices in different locations for cargo delivery. Further efficiencies are gained from the ability to handle all import cargo releasing processes in a single platform.”

The e-DO solution automatically updates information when a terminal releases cargo, meaning electronic goods release certificates and shipment status updates are available 24 hours a day, according to a statement.

Kale Logistics Solutions said the digital transfer of documents and reduction in manual processing increase security and minimise the possibility of error.

“It’s a huge milestone that MSC Thailand has decided to digitalise 100% of our traditional DO to the e-DO service to facilitate ease of doing business for our customers in Thailand,” noted Kurutuch, who went on to explain, “It’s not always easy to change traditional ways of working in the logistics supply chain and bring everyone from importers/brokers to carriers and terminals/depots from paper-based over to fully electronic goods release, but once everyone adapts to the new environment, we will all derive benefits from this change in long run.”

Vineet Malhotra, Director and Co-founder of Kale Logistics Solutions, commented, “We’ve already seen a 25% increase in the number of Delivery Orders processed through the CODEX platform by MSC in Thailand. With e-DO penetration gaining ground with all MSC customers, we are confident that automation will speed up the process, reduce workload, improve overall compliance, and contribute to faster freight delivery.”

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