PSA Mumbai strengthens Port infrastructure with inauguration of new visitor centre and customs & security complex

MUMBAI : Reinforcing its commitment to operational excellence and seamless trade facilitation, PSA Mumbai inaugurated its new Visitor Centre and Customs & Security Buildings, marking a significant milestone in the terminal’s ongoing efforts to build a more integrated, efficient, and future-ready port ecosystem.

The new facilities were formally inaugurated by Shri Unmesh Sharad Wagh, Commissioner of Customs, CCSP Cell, Jawaharlal Nehru Customs House (JNCH), in the presence of Mr. Pavithran M. Kallada, Managing Director, PSA India, and Mr. Ashwin Arvind, Executive Director, PSA Mumbai, along with senior officials from Customs, trade stakeholders, and members of the port community.

The inauguration reflects PSA Mumbai’s continued investment in infrastructure modernization aimed at enhancing cargo flow, improving stakeholder engagement, and strengthening security and regulatory coordination. The newly established Visitor Centre is designed to provide a professional and welcoming environment for customers, business partners, government agencies, and industry delegations, showcasing the terminal’s capabilities and commitment to service excellence.

The dedicated Customs & Security Buildings will further streamline operational processes by enabling closer coordination between terminal operations, customs authorities, and security agencies. The enhanced gate infrastructure is expected to significantly improve truck turnaround times, facilitate faster cargo evacuation, reduce congestion, and optimize logistics efficiency across the terminal.

As cargo volumes continue to rise and trade demand expands, the upgraded facilities will play a crucial role in supporting PSA Mumbai’s growing capacity and operational readiness. The development aligns with broader national initiatives focused on improving ease of doing business, enhancing port-led logistics performance, and strengthening India’s position in global supply chains.

Speaking on the occasion, officials highlighted the importance of collaborative infrastructure development in creating resilient and efficient maritime gateways capable of meeting future trade requirements. The project underscores PSA Mumbai’s commitment to leveraging world-class infrastructure, digitalization, and stakeholder partnerships to deliver superior service standards.

With these latest additions, PSA Mumbai continues to strengthen its role as a key gateway for India’s international trade, providing enhanced operational capabilities while supporting the country’s vision of developing globally competitive and sustainable port infrastructure.

The inauguration of the Visitor Centre and Customs & Security Complex represents another important step in PSA Mumbai’s journey towards creating a smarter, more secure, and highly efficient container terminal equipped to serve the evolving needs of global commerce.