Amazon signs pact with India Post to enhance nationwide delivery capabilities

NEW DELHI : Amazon Transportation Services and the Department of Posts (India Post) on Friday announced a strategic partnership to boost nationwide delivery capabilities. Both the entities have inked a Memorandum of Understanding (MoU) to this effect.

The collaboration will work towards maximising efficiencies, optimising resource utilisation, and exploring capacity sharing across their respective logistics networks, a company statement said.

n the last 2-3 years, India Post’s footprint across the Amazon logistics network has more than doubled with pickup points growing from 6 locations to 13 locations across the country. In another first, Amazon became the first e-commerce company to enable an end-to-end integrated cash-on-delivery solution with India Post. This along with overall improvements has resulted in an almost 3x increase in the volume of Amazon parcels being delivered via India Post in the past 18 months.

Unmatched last-mile presence

India Post, with its extensive network of about 165,000 post offices, is uniquely equipped to democratize e-commerce across the nation. Our partnership with Amazon represents a significant leap forward in our efforts to bridge the digital divide, enhancing e-commerce across for all citizens. Aligned with the vision set forth by the Hon’ble Minister of Communications, Shri Jyotiraditya M. Scindia, the government is focused on transforming the Department of Posts into a fully-fledged logistics service provider said Vandita Kaul

Secretary (Posts), Department of Post. “Department of Posts acknowledges the importance of strategic alliances in our journey toward modernization and growth as a logistics backbone. We remain committed to providing technology-driven, operations-focused logistics services capable of responding to the evolving needs of the e-commerce landscape,” she adds.

Our relationship with India Post has been a pivotal part of Amazon’s growth story in India and has contributed to making e-commerce a nationwide phenomenon. By joining forces with this iconic institution that has served India for decades, we have been able to create new benchmarks in logistics and customer service repeatedly over the years said Abhinav Singh, VP Operations, Amazon India.