WCO Delegation visits ICD Gurgaon to Review Digital Customs Advancements

GURUGRAM: A high-level delegation from the World Customs Organization (WCO) visited the Inland Container Depot (ICD) Gurgaon, Garhi Harsaru, as part of their ongoing study tour to India aimed at exploring modern Customs procedures and trade facilitation measures.

Representatives from Jordan, Mauritius, Peru, and Vietnam, accompanied by officials from the Central Revenues Control Laboratory (CRCL) and Indian Customs, toured the facility to gain firsthand insight into the EXIM operations and regulatory frameworks implemented at one of India’s key inland logistics hubs.

During the visit, the delegation was briefed on the deployment of advanced technologies and digital systems that are driving efficiency and transparency at ICD Gurgaon. Demonstrations included Optical Character Recognition (OCR) systems for automated data capture, self-service kiosks to streamline documentation, container tracking through mobile applications, and the use of the NIGAH platform for enhanced cargo visibility.

Officials also showcased a range of tools and equipment utilised by Customs authorities to support faster, more secure cargo clearance, reflecting India’s commitment to a tech-enabled trade environment.

The interaction served as a platform to share best practices while highlighting India’s continuous efforts to strengthen ease of doing business in the export-import (EXIM) sector.

Management of Gateway Distripark Ltd.(GDL) expressed gratitude to the visiting dignitaries, acknowledging their valuable engagement and insights during the knowledge exchange.