CONCOR launches online TDS Refund Portal to enhance customer convenience

NEW DELHI : Container Corporation of India (CONCOR) has taken a significant step towards digital transformation with the launch of its Online TDS Refund Portal on April 09, 2026. The portal was formally inaugurated by CMD Sanjay Swarup, reinforcing the organization’s commitment to improving customer experience through technology-driven solutions.

The newly launched portal is designed to streamline the process of TDS (Tax Deducted at Source) refunds for customers, making it faster, more transparent, and user-friendly. By digitizing the workflow, CONCOR aims to significantly reduce turnaround time, eliminate manual intervention, and provide real-time tracking of refund requests.

This initiative aligns with CONCOR’s broader strategy of adopting digital tools to enhance operational efficiency and deliver seamless services across its logistics network. The move is expected to benefit a wide range of customers by simplifying procedures and ensuring greater accountability in financial transactions.

Speaking on the occasion, CMD Sanjay Swarup highlighted the importance of leveraging technology to build a more responsive and customer-centric organization. He emphasized that such initiatives not only improve service delivery but also strengthen trust and long-term partnerships with stakeholders.

With the introduction of the Online TDS Refund Portal, CONCOR continues to advance its digital roadmap, focusing on innovation, transparency, and ease of doing business—further solidifying its position as a leading logistics service provider in India.