DTDC strengthens rapid commerce operations with All-Women Dark Store in Indore
INDORE : DTDC Express Ltd., one of India’s leading multinational integrated logistics companies, announced the launch of its all-women-operated dark store in Indore, Madhya Pradesh. The initiative marks a significant milestone in the company’s mission to combine operational excellence with gender empowerment in India’s rapidly evolving logistics landscape.
Inaugurated by Mr. Ajay Sukhwani, Vice President and Head of Integrated E-commerce Logistics, along with Mr. Jayant Parekh, Regional Business Head, the new facility spans 700 sq. ft. It is entirely staffed and managed by women who oversee a range of functions, including warehouse operations, last-mile delivery, cash-on-delivery collections, and client servicing.
Scalable and designed to fulfill a variety of client-specific requirements from deliveries within two to six hours, the Indore Dark Store is part of DTDC’s rapid commerce service, DTDC Raftaar. It combines advanced warehouse management technology with a highly trained all-women workforce. Prior to launch, the team underwent comprehensive training on DTDC’s Warehouse Management System (WMS), Last-Mile Delivery App, and rapid commerce protocols, ensuring they are equipped to deliver the speed and precision that modern e-commerce demands.
Speaking on the launch, Mr. Abhishek Chakraborty, CEO, DTDC Express Ltd., said, “We’re delighted to launch our all-women-operated dark store in Indore, which we proudly refer to as our ‘Dream Store’. This initiative represents the endless possibilities that lie ahead for the industry. At DTDC, we believe that empowering women in logistics is not just about inclusion; it’s about creating stronger, more agile teams that bring innovation and passion to everything they do. This all-women-operated Dream Store stands as a testament to our belief that operational excellence and human-centric values can coexist and thrive together.”
He added, “As DTDC enters its 35th year, we’re reimagining our network to serve India’s next phase of growth. The rising demand from Tier 2 and Tier 3 cities will be driven by shared ‘Dream Stores’ and smarter unit economics, making same-day delivery viable across categories such as electronics, fashion, and health supplements. Through DTDC Raftaar, we’re offering ‘dark store as a service’ to help D2C and mid-sized brands deliver faster without heavy upfront logistics investments. The Indore Dream Store perfectly brings this vision to life, where inclusivity, innovation, and speed converge.”
Ankita Tiwari, Chief Human Resources Officer (CHRO), expressed, “At DTDC, we are not just opening new facilities, we’re opening doors of opportunity. Diversity and inclusion are not just principles for us; they are part of our purpose. The launch of our all-women-operated dark store in Indore reflects this belief, empowering women to lead from the front while building equitable workplaces where they can innovate and inspire. It stands as a symbol of confidence, capability, and the limitless potential of our people as we move toward a truly inclusive and future-ready logistics ecosystem.”
With the launch of its all-women dark store in Indore, DTDC reinforces its commitment to empowering women and driving innovation in logistics. The company currently operates dark stores across key Tier 1 and Tier 2 cities, including Delhi, Bengaluru, Kolkata, Cochin, Bhopal, Kanpur, Nagpur, Udaipur and Meerut, strengthening its rapidly expanding express logistics network.
About DTDC Express Ltd.
DTDC Express Ltd. is one of India’s leading multinational integrated logistics companies, headquartered in Mumbai. DTDC offers a comprehensive range of technology-enabled logistics services, serving a wide spectrum of customers across diverse industry verticals. Today, it operates India’s largest physically accessible express logistics Network and has over 16,500+ exclusive channel partners, which contribute to its sales and service capabilities.