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Locus onboards Supply Chain Veteran Nagaraju KB as Advisor

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BANGALURU : Locus, a market-leading dispatch management SaaS company, has announced the onboarding of Nagaraju KB (KBN), Ex-BigBasket’s Chief Customer Experience Officer, as a Strategic Advisor. KBN brings a wealth of experience and expertise in supply chain operations, logistics management, and customer engagement, which will further strengthen Locus’ commitment to delivering exceptional solutions to enterprises. In his role as an Advisor, Nagaraju will synergize with Locus’ product and strategy teams, infusing nuanced industry insights into the company’s offerings, thereby catalyzing its growth and reinforcing its market leadership.

Before joining Locus, KBN was part of the senior management team at Bigbasket for nearly a decade where he oversaw crucial customer-facing functions, including delivery operations and customer support, scaling the company with exceptional customer experience benchmarks. Earlier, he helmed TVS Logistics Services Ltd. as its Chief Operating Officer, orchestrating full-spectrum operations, driving business growth, and upholding customer satisfaction for their India sector. Before that, Nagaraju also held leadership roles at leading brands such as Lenovo India, HP India, DB Schenker, Wipro, etc.

“We are pleased to have KBN onboard. His steadfast support and guidance since our foundational partnership with BigBasket have been invaluable. As we strategize to amplify our industry footprint further globally, we foresee Nagaraju’s deep knowledge in logistics operations, and customer experience contributing significantly to our growth plans,” said Nishith Rastogi, Founder & CEO, Locus.

“My relationship with Locus has always been one of mutual growth and vision alignment. Now, as a Strategic Advisor, I’m eager to collaborate and combine my expertise with the Locus team to drive product innovation that elevates the entire logistics and supply chain ecosystem and also accelerates growth for Locus. The future holds immense potential, and I’m honored to be a part of it.”, said Nagaraju KB, Strategic Advisor.

About Locus
is a market-leading dispatch management SaaS company, helping global enterprises transform their end-to-end logistics operations from cost centers to revenue generators through advanced optimization algorithms and intuitive workflow automation. Backed by GIC Singapore, Tiger Global, Qualcomm Ventures, and Falcon Edge, it has helped many global customers across industries – Unilever, Nestle, The Tata Group, BlueDart, etc. – execute 850 million deliveries across 30+ countries. Its technology has also helped save $275 million in transit costs and offset 10 million kilograms in CO2 emissions while maintaining a 99.5% SLA adherence ratio.

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